rsr smash repairs
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Frequently Asked Questions (faq)

Use the Table of Contents below to take you to some of the most commonly asked questions from past clients.

Table of Contents

Is an online insurance quote dependable?

An online insurance quote is created from photographic information. It doesn't allow the person giving the quote a view of body structure behind the damaged panels.
If you request and receive an online quote don't be surprised if the smash repair shop want to take a second look when your vehicle arrives on the premises to determine that their is no additional body structure damage.

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Does RSR supply courtesy vehicles?

Reno Smash Repairs does supply courtesy vehicles for the use of clients. There is no charge but a refundable deposit is required. The vehicle comes with a full tank of fuel and the request that the vehicle fuel tank be full on return.
The deposit is to cover the cost of fuel if the tank isn't refilled.

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Can we choose our vehicle repairer after an accident?

Some insurance companies give you the choice with other companies stipulating who will repair your vehicle.
The following links take you directly to the websites of companies that Reno Smash Repairs deals with.

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Even minor repairs seem to take a long time, why?

Often a vehicle requires parts from the vehicle manufacturer which may not be available locally, interstate or even be available in ther country at the time of repair. This adds to the downtime of your vehicle and extend the repair time by a day or two.

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